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Call Back Prompts–E-mail Templates
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E-mail Template Replies

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Social Media
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Quotation Template
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OrderInvoice
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Call Notes
Create Automated Quotation
Benefits
Made To Order Master Content
Registration Steps
Stocked Product Master
Webpageforapproval
IApproveThisLogo
ReportBySelectedFactory
UploadCorelDrawFile
ThisLogoNeedsToBeAmended
CustomerAmendmentConfirmation
UploadCorelDrawFileCompleted
Add Sizes To Quotation
Amend Order
Re order Items
Load Quotation To Basket
WorkLog
Mail Box
Search Existing Tickets
Ticket Category
Staff Knowledgebase
View Ticket History
View Customer Enquiry
View Sizing Form
View Raising Order Form
Callback Prompts
View Where is My Order Form
Upsell Tool
Size Samples Dispatch E-mail
Organisation Follow Up CallBack
Lead Progression

v074

Views

Emailers

Registration E-mail
Forgotten Password
Invoice Raised
Payment Received
Excel Export
Action Required: Approval of Bespoke Kit Order
Production Update
Order Dispatched
Feedback Request
Callback Request
Payment Reminder
Approval Reminder NotPaid
Approval Reminder Paid
Order Approved NotPaid
Order Approved Paid
Administrator Production Order
Quality Manager Production Order
Factory Production Order
Export Size
QcEmail
QcEmail1
QcEmail2
CollectionEmail
testemail
Gift voucher E-mail
Delete customer account
Assigned to Contractor
Uploaded by Contractor
Approved by Head Office
Rejected by Head Office
Approved and Rejected by Head Office
E-mail requesting approval
Amendment Request
Reset Artwork by Head Office
LogoArtworkHasBeenReset
Production Email Error
ActionRequiredEmail
Factory Report Mail
AlreadyDispatchedOrderItem
AlreadyDispatchedCollectionEmail
OrderDispatchedWithPendingItems
CollectionEmailWithPendingItems
PartiallyOrder Dispatched
PartiallyCollectionEmail
Rejected Quality Control
Reject Order Item
ResetDimensionsDetails
ApproveSublimationArtwork
RejectSublimationArtwork
UploadedSublimationArtwork
ZapkamSublimationArtwork
Return Form For Sample Order
SendInvoiceEmail
ChangeRequestInOrderEmail
Logo Approval PDF Email
Logo Approval Reminder
CommissionReportEmail
Quotation Failure Email
Customer Registration
Email Signature
SendOrderSheetEmail

Confirmation Pages

order cancelled
Order notcancelled
Reminder Off

Call Back Prompts–E-mail Templates

Zapkam Help Centre
Zapkam Size Samples - Follow-Up
We Just Called About Your Zapkam Delivery
Zapkam Call Back Request - We Just Called
Zapkam Designs and Quotation
Zapkam Sports Kit - Can We Help?
Zapkam Follow Up - We Just Called
Zapkam - We Just Called
Zapkam - Custom Samples Follow-up
Zapkam Kit Designer - We Missed You Again
About Our Size Sample Service
How To Send Your Artwork
Did You Receive Your Quotation?
Did You Receive Your Samples?
Information We Need To Raise an Order
Disclaimer: Size Samples Required
Disclaimer: Colour Swatches Required
How to Write a Google Review about Zapkam
Christmas Last Ordering Date
Order Awaiting Payment - Pre-Christmas Delivery
Reminder: Artwork Approval Outstanding
Your Zapkam Order is Ready For Collection (from GL2 2JH)
Action Required: First Time Minimum Order
Size Samples Return Received - Refund Processed
Size Samples Return Received - Bank Details for Refund Required
Size Samples Return Received - Cheque Refund Posted
First Time Minimum Order Not Met - Order Cancelled and Refunded
Send Us Your Logos - for 3D Mock-ups
Thank You For Your Enquiry - Zapkam
Product Issue - Send Us Further Information
Size Samples - Why They Are Required
Introduction to Zapkam - Custom Manufacturer of Sportswear
Help Placing Your Order
Setting Up a Zapkam Club Shop
Online Club Shop - Help With Placing an Order
How to Approve Your Zapkam Order
How to Measure a Shirt
How to Measure Shorts
How to Measure Trousers
Action Required: Size Sample Order Needed
Action Required: Response Required about Size Samples Sent
Club Shop Order - Payment Outstanding
Send Us Pictures of Your Existing Kit
Kit Designs & Quotation Follow-up
Zapkam Payment Instructions
Thank You for Leaving a Google Review
Material Swatches - Follow-Up
Send Us The Sizes For Your Order
Action Required: Urgent Reply Needed about Online Order
Size Samples - Not Returned Within Time Frame
Size Samples - Return Within 28 Days
Custom Charges Information
Adding to an Order In Production
Validate Your Zapkam Account

E-mail Template Replies

Common queries
Placing an order
Where is my order?
Order in process
Sending a quotation
Complaint
Contacting customer
Club shop
Size Samples
Customer Follow-up
Content creation
Telemarketing
Upsell

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