Dear {FirstName},

Thank you for your order.

We have tried contacting you, but have not been able to get hold of you.

We need to speak with you regarding the order placed online, as there are some questions that need answering before we can continue with production, to ensure that your order will be manufactured correctly.

The order may be cancelled and refunded, if we do not hear back from you.

Please call us urgently on 03300 249110 when you are available. Our office hours are Monday - Friday, 9am - 5pm.

Regards,

The Zapkam Team