Current average lead time = 5 weeks | Visits to our showroom are by appointment only
We offer an exchange service within the UK. To cover our postage and packaging costs, we charge £3.50 for the first item and £0.50 for each additional item. We will not exchange the product under any circumstance if the £3.50 charge for the first item and £0.50 for each additional item is not paid (unless the item is faulty).
We will not accept custom made or personalised items for exchange, in the event of ordering the wrong size. If your item qualifies for an exchange or refund please send the item to the address below, accompanied with our returns form stating:
Please note: We will not exchange the product if the £3.50 P+P charge for the first item, £0.50 for each additional item is not paid, in any circumstances, unless the item is faulty.
If you would like to visit us, please always call ahead and set an appointment to avoid a wasted journey. Although we have a showroom area, our staff are often out at appointments visiting our customers, so someone may not always be available.
Unit 12 Gabwell Business Centre
Quadrant Way, Hardwicke
Gloucester, GL2 2JH
Company No. 6239798 VAT Registered No. 937984165
Monday - Friday, 9am - 5pm. Saturday and Sunday closed.