Dear {FirstName},

As this is your first time ordering these colours, we highly recommend using our free colour swatch service, so that you can see the physical swatches of the colours that you are ordering, before we start production of your order.

This service has been designed to confirm that you are happy with the colours ordered.

Every brand uses different colours; therefore our colours may not match to other brands that you have ordered from in the past.

We cannot exchange or refund for custom items, which have been made correctly to our colour chart – even if they are not in the colour you were hoping for.

Taking a few extra days now to ensure that your kit will be in the right colour will save you a lot of time, hassle and money in the long run.

Failure to use this fast and free service is at your risk!

To order your free colour swatches call us on 03300 249110.

If you want to place your order without seeing colour swatches, we will need a written response to this e-mail confirming as such, before we can proceed with production of your order.

The Zapkam Team