Dear {FirstName}, We highly recommend using our size sample service – so that you can try items on before you buy. This service has been designed to confirm that you are happy with the sizes ordered. Every brand uses different size guides; therefore our sizes will not match to other brands that you have ordered in the past. We cannot exchange or refund for custom items, which have been made correctly to our size guides – even if they do not fit you or your team. Taking a few extra days now to ensure that your kit will fit will save you a lot of time, hassle and money in the long run. Failure to use this fast and free service is at your risk! You can either order the size samples online or call us on 03300 249110. If you want to place your order without size samples, we will need a written response to this e-mail confirming as such, before we can proceed with production of your order. The Zapkam Team
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