Delivery - Stocked Items | Made to Order Items
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Current average lead time = 5 weeks  |  Visits to our showroom are strictly by appointment

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Delivery Options

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Important Notice: Transit times stated below do not include our manufacturing lead time, which are outlined in the 'Custom Made Items' and 'Stocked Items' sections below

 

Mainland UK Delivery

Royal Mail Tracked 48 (average 2 working days transit time from date of dispatch)

  • £4.99
  • Only available on orders up to £49.99 excluding VAT

DPD Next Working Day Delivery with One Hour Slot (average 1 working day transit time from date of dispatch)

  • £6.99 for small packets
  • £7.99 for larger orders

Collection from GL2 2JH

European Delivery

DHL Express (2-7 days transit time from date of dispatch)

Rest of World Delivery

DHL Express (2-7 days transit time from date of dispatch)

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Custom Made Items

Orders containing custom made items must be paid for and approved before an order is put into production:

Custom made items designed using our 3D kit designer or ordered through a club shop are literally manufactured to order.

The average lead time for an order to be manufactured and dispatched is 4-5 weeks from our warehouse in Gloucestershire.

This can differ depending on which items are ordered and the time of year that your order is placed, e.g. during summer months and pre-Christmas our lead time is typically longer.

Orders will be delayed when logo artwork forwarded is not approved urgently.

Although unusual, orders can take up to 8 weeks to be manufactured. For more information, please contact us.

Our quoted lead time consists of a number of processes, including dying of material, cutting of material, embroidery, printing, stitching and checking. Click here to read more.

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Delivery Lead Time - What takes the time?
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Stocked Items

Orders containing only stocked items must be paid for before they can be dispatched:

For stocked items, please allow 1 working day for processing of your order and dispatch.

If you have selected next day delivery, please ensure that you order before 2pm.

If you need your item urgently, we recommend calling us before placing your order to ensure that we will be able to dispatch it the same day.

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Lost Items

In the unlikely event of an order getting lost in the post, please contact us within 7 days:

In the event that an order is lost due to a customer entering the wrong delivery address, Zapkam Limited will not be liable for the cost of replacing the order.

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3D Kit Designer

Customise the colour of your kit then add logos, numbers, names and initials in few easy steps. Choose your sport or team wear item and start designing your dream kit today.

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© Zapkam Limited 2006-2024. Zapkam is a registered trademark owned by Zapkam Limited. The ZK logo, the "We Know About Sport" slogan, product designs and website designs are the copyright of Zapkam Limited and must not be copied without written permission.